Q: How does the carpet get from our business to KCR?

A: The client pays the freight to ship it to KCR and it is delivered right to our loading dock. The carpet can be brought by customer carrier or transportation arrangements can be made through us. There is a disposal fee which is paid for by the customer and in turn, we dispose of the carpet properly so that it does not go to a landfill. We document where all your carpet goes: whether it was recycled into a new product, cleaned and gifted to an organization, or used as waste energy.

Q: What is the transportation fee?

A: All transportation fees are based off weight and mileage.